Strategic Transformation: Organizations use Lean & Six Sigma to make dramatic strategic changes, e.g. a shift to enterprise thinking, improvements in customer satisfaction and loyalty, growth, supply chain management, and product and service development.

Operational Excellence: Other organizations use Lean & Six Sigma to make continuous improvements in operations, e.g. reducing costs, cycle-time or waste, improving flow or quality; increasing sales; and as an alternative to outsourcing (e.g. moving operations overseas).