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Chip Brown
During the past 29 years, Chip
Brown has created substantial value resulting from his leadership with
companies seeking growth, increased
profitability and/or turnarounds.
Brown’s expertise is in quickly assessing the current operations; analyzing
industry operating practices and competitive conditions; and executing
changes that deliver expedited results. During his career, Brown has held
increasingly sizable P&L responsibilities including Chief Executive Officer,
Chief Operating Officer and Senior Vice President of Sales.
As
Senior Vice President, Sales for $600M Direct General Insurance, a
consumer direct auto insurance company, Brown led a turnaround of
year over year same store sales growth from negative 24% to positive 15%,
adding $74 million to the annual revenue run rate. His responsibilities
included a multi-location retail sales force of 6 Zone VP’s, 25 District
Sales Managers’, 900 direct insurance agent managers and agents, Director of
Sales Operations, Director of Sales Communication and Process, and a
Training Director with 14 territory trainers
Brown,
as the CEO of SONANCE, a global, high-end, digital home business, increased
annual revenues from $17 to $66 million; gross profit from 51% to 58%; cash
flow by 500%; and profit after taxes from 5% to 21% of sales. He reduced
product development time to market by 30%; developed business with
Lowe’s-Exclusive, Best Buy, Costco, Target and QVC; and created
the industry’s first 24/7 extranet “on-line ordering. The Company received
Orange County’s Fast 50 Technology Company and Ethics in America Award
-2003.
As a Market Manager with Taco Bell,
(wholly owned by PEPSICO,) Brown
turned around long-term under-performing markets. His efforts led to a
rapidly growing market share with bottom line responsibility for a $100
million business (85 company-owned restaurants, 3600 employees). He was the
Recipient of the Market Excellence Awards for Guest Satisfaction and for
Quality (National Award). He grew same store sales by 17% with a 27%
increase in profitability. He accomplished all this by implementing “High
Performance” work groups resulting in World-Class inventory management and
labor productivity systems, generating combined annual savings of $1.3
million. Brown was recognized for generating a
number of best practices, including the development and
implementation of new and innovative merchandising and training programs for
Taco Bell.
Also at PepsiCo’s $11 billion US and
international restaurant business (Taco Bell, Pizza Hut, KFC and PepsiCo
Food Systems), as Senior Director/Product Manager - Director/Process
Team Leader, Brown spearheaded the company’s largest business process
analysis and re-engineering. . This included: Partnering with Microsoft on
a state of the art industry software platform; development of a broad
strategic vision for common in-store processes; direction of the design of
an interactive integrated business system for all restaurants;
identification of $400 million in new savings; and formulation of aggressive
growth strategies based on a significantly enhanced unit economic model.
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